The service critic

The service critic

Wednesday, 9 March 2011

RUDE STAFF RUIN BUSINESSES

Why do people who seem to hate being around people, buy into businesses, where they are dealing with people all day???

I called into our local convenience store a while back, the young lady serving was sitting behind the counter reading some mag, she glance up at me, gave me a, 'who do you think you are lookin at lady' look,  and went back to her mag.

I felt so unwelcome, and like I was interrupting her. Feeling like I was about to get my head bitten off, I timidly asked her, ‘Do you have any plastic cups’?  She sighed and did an eye roll and just pointed!

I couldn't believe that she would treat a customer this way. I was thinking, I bet her boss has no idea how she treats the customers! If her boss knew...she wouldn't have a job anymore!

 I couldn’t hold back any longer.. So I said in the most kind, caring (sarcastic) manner,  "ohhhh, it sounds like you've had a bad day, when does you shift finish? She replied,' It is just that I keep getting asked the dumbest questions'!  

No way, she did not just say that!! I just paid for my stuff and left. It was later that week, I found out that this girl, and her boyfriend, actually own the business.

Well, do you think I go there anymore? I drive about 2 km past this convenience store to get bread, milk and papers now.... They have lost me…and I am sure I wouldnt be the only one!

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